Live Cobra Found in Amazon Package: A couple from Bengaluru claimed they discovered a live cobra inside their Amazon package. The engineer couple had ordered an Xbox controller from the online delivery platform but were shocked to find the snake upon opening the parcel.
“We ordered an Xbox controller two days ago from Amazon and received a live snake in the package. The package was directly handed to us by the delivery partner and not left outside. We live on Sarjapur Road and captured the entire incident on camera, with eyewitnesses present,” the customer told Media.
How did the company respond?
The customer reported receiving a full refund but raised concerns about the danger they faced. “We did get a complete refund, but what compensation do we get for risking our lives with a highly venomous snake? This is a serious safety breach due to Amazon’s negligence and poor transportation or warehousing practices. Where is the accountability for such a significant lapse in safety?” the customer added.
A video showing the snake inside the package has gone viral on social media. The footage reveals a half-opened Amazon package in a bucket, with a snake stuck in the packaging tape, wiggling and trying to escape.
View the viral video here:
In a shocking incident, a family on Sarjapur Road received a live Spectacled Cobra with their Amazon order for an Xbox controller.
— Prakash (@Prakash20202021) June 19, 2024
The venomous snake was fortunately stuck to packaging tape, preventing harm.#ITReel #Sarjapur #AmazonOrder #SnakeInAmazonOrder pic.twitter.com/EClaQrt1B6
“They only provided a full refund, which was expected. We received no additional compensation or official apology beyond a generic ‘we regret the inconvenience.’ This is unacceptable to us as Amazon customers and as employees of their delivery partner. It represents a clear breach of safety. We doubt we will receive a satisfactory resolution anytime soon,” the customer stated.
The snake was reportedly captured and later released in a safe area away from people.